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Talesfromthefrontdesk of Technology
Most people see those and think they will never fall for them, when that is the exact purpose: a self-filtering pool of idiotic victims that will give the human scammer more time on actually viable prey. But targeted attacks rely on the complete opposite methodology. It isn't bulk, but targeted at a specific person. It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while. The ONLY way to get rid of bedbugs is heat. The chemicals don't work. The hotel can buy these machines that heat the room to 120 degrees and it kills all the bedbugs in the walls, light sockets, everywhere.Now there's me - your friendly neighborhood night auditor, working his usual overnight shift in a small 60 room hotel in the south edge of the international airport. Now let's bring in Kevin the Terrible and his wife Karen the Crabby. They've had a terrible day.Speaking of calling in front of their staff. I once had a warranty return on a speaker, the cone was disintegrating. This was like 2004 so I had to call the vendor, state my case, they approved the warranty repair/replacement on the unit.So I finally quit my front desk job today because i finally got a better job that gives me more pay and benefits its a factory packing job I've been trying to get with my girlfriend for years. (Only Benefits the hotel gave was vacation days and that was only after you worked there for a full calendar year) After working there for a while i ...This last tale is mostly just an annoying coworker that either intentionally or unintentionally makes my job harder. This coworker is the last of the previous batch that was hired under old management that was using the hotel as a front to sell drugs and get money from pimps, (long story) and her work ethic hasn't changed under new management.Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ...As "checking in" is the universal hotel term for the process in which the front desk actual checks you into the hotel, and gives you keys. OG and OL continue to look at me like I'm the one without a brain as I continue to check them in. Meanwhile I'm giving the check in monolog on autopilot, wondering how the hell these people got to their age ...A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.TLDR; in the wake of devastating tragedy and fear, in the middle of a state wide MANHUNT for a killer armed with a semi-automatic weapon, idiots are coming to me whining about bars being closed and how the measures put in place to keep our communities SAFE might render them “bored” on their trip. Maybe I’m being overly sensitive.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Most people see those and think they will never fall for them, when that is the exact purpose: a self-filtering pool of idiotic victims that will give the human scammer more time on actually viable prey. But targeted attacks rely on the complete opposite methodology. It isn't bulk, but targeted at a specific person. She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay.The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay.A lot of hotels use a "hotel king" for their beds. Standard King is 76" wide by 80" long. The California King Bed is more narrow, but longer (72" wide by 84" long). A "Hotel King" uses the smallest dimensions of both of those - it's the length of a standard king but the width of a California king. I would imagine most people are not familiar ...Honestly people asking for directions to random places or restaurant recommendations is probably my biggest pet peeve. The hotel I work at is in a pricey area, safe to say I do not make enough to live anywhere close to local or casually have a favourite restaurant.. Unless it's a big popular tourist trap, me giving directions consists of plugging the address into google maps which they could ...Good morning, I know I’m early but I have a room reserved for this evening. “im sorry sir, check in is at 3pm and you’re 5 hours early.”. Looks at me waiting for a fight. That’s no problem, just wondered if I could leave my bag here while I go and have a wander around until the rooms ready. *looks at me kind of relieved “ we can ...Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...stories from the front desk of hotels/hostels/and others in the hospitality industry. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk.Clearly we just take credit cards to hold a room for the fun of it. Say it with me now... "If the card you provide to hold the reservation isn't valid for the amount of one night of the reservation, then the reservation ISN'T GUARANTEED!" This keeps happening, over and over again. While I'm talking to her my maintenance man comes up and I tell him hey he seemed upset if I need you will call for you. About ten minutes later Timmy comes back in. Timmy: Are you sure I can't check in. This is when I get annoyed because for one you're questioning me the worker who obviously knows our policies.lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.mays85 GM • 9 yr. ago. k. [deleted] • 9 yr. ago. Yes, incidentals are mandatory. When they yell no one else does that they either don't travel much or stay in motels. Pretty much every hotel I've ever worked or stayed at puts a hold for incidentals and it's not optional.Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can …This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him.People are generally understanding, if they ask for something simply say they are available at the front desk. If they push, you’re the only one at the desk and aren’t allowed to leave. I would rather have 100 negative reviews than a have a minor sexually harassed or assaulted under my watch. 99.If you work hard and do everything, you will get picked at. If you fuck off all shift, you get promotions and big smiles from managers. duardoblanco • 42 min. ago. Projecting their failures. They probably said it without even looking at the stock. It happens all the time in service. Every actual worker knows who sucks.But they won't be the idiots railing on a bong and figuring that a towel'd door is good enough to make up for their massive, stinky clouds of smoke. They'll be the ones taking itty bitty hits and blowing them carefully, through a carbon-filter tube, out the window.For some reason the kid always loses keys too, like we have to make him one every day. So I had enough, he ran up to the desk and asked for a room key. I've been dealing with you a week now, I know what room you're in, but he proceeds to talk to me like he's never seen me before in his life.Good morning, I know I’m early but I have a room reserved for this evening. “im sorry sir, check in is at 3pm and you’re 5 hours early.”. Looks at me waiting for a fight. That’s no problem, just wondered if I could leave my bag here while I go and have a wander around until the rooms ready. *looks at me kind of relieved “ we can ...In 2020 our prices were $60 a night for a standard and $80 for a suite. I was told by the morning shift lady who has been here decades that those were pretty standard prices for years. Now they're $100 for a standard NQQ/NK and $120+ for a suite depending on the night. This weekend standards were starting at $170 and people were pissed.A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ... The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone. The Mister Patel Scam. Well kids, your favFor a change of pace, this story if from thA good remedy for heat burns is cold water, cha
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Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I’ve had 5 people try to check in during my shift so far, which is only 2 hours done.When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.It's NOT no problem. I'm working the desk and a Mom brings her hysterically crying 10-12 year old daughter to the desk. Tell her what you did, she tells her daughter. In between sobs the daughter tells me that she jumped up in the hallway and slapped the exit sign and it fell down. Her mom goes on to tell me that her daughter's going to ...r/TalesFromTheFrontDesk • guest threatens my employee over a billing mistake, returns later to demand a free room and threatens me next r/TalesFromTheFrontDesk •Lost and Found is a courtesy, and a fairly expected one, but not an expense. We actually got $697 just last week for sending a L & F item to Brazil. FedEx billed us by mistake afterwards, but the feeling of hitting the guest's card for the charge was just too sweet. 17.The ONLY way to get rid of bedbugs is heat. The chemicals don't work. The hotel can buy these machines that heat the room to 120 degrees and it kills all the bedbugs in the walls, light sockets, everywhere.But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.Worked in a sandwich shop, local place. A string of fast food robberies had us a bit on edge. The owner, who was known to be a penny pinching SOB, told us, "If someone tells you to give them the money from the drawer, you give them the money from the drawer.There are all kinds of scams. -Mr Patel, I'm the owner. -Call claiming to be IT, download this program to the computer so they can access the computer for whatever issue. Do not download the program. The cc scam you experienced, there is also one in which they will ask for a "common last name" to be transferred. If you book a 100% prepaid non refundable reservation then you get what you paid for. However, if you book a reservation that holds a certain xcl policy say 3 days or 7 days, etc that is different. Yes the hotel will have a regular xcl policy but there are always certain circumstances like 95% of the country is having flt issues or a snow storm ... A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase. This is the story I tell everyone when I explain what it was like working at a hotel. So I worked at an extended stay hotel. There were a lot of interesting guests but this lady took the cake.pakrat1967 • 7 mo. ago. You should checkout the r/doordash sub. You soon learn why the driver did what they did. Also the driver doesn't enter the address into the navigation. It automatically gets pulled from the order. That doesn't mean it guarantees the order gets delivered to the correct address though. 52.A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad. If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. God I understand that.The ONLY way to get rid of bedbugs is heat. The chemicals don't work. The hotel can buy these machines that heat the room to 120 degrees and it kills all the bedbugs in the walls, light sockets, everywhere.I check her confirmation. There is the price for the room CHF 290.00 (the same price I have in my system as well) but then also a "Service Fee" of some sorts CHF 110.00. So in total she was charged around CHF 400.00, but all I see in my system are CHF 290.00. So I log into the Spooking.com Extranet and the price for the room is CHF 290.00.You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).Those catastrophic events don't happen every year. The weather is wonderful, with winter temps of 70-80° during the day and 45-55° at night. We don't have state income taxes. We have a great governor, probably the best in the country, who fights for Floridians rights and freedoms. -4.A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...Part of it is that people are taking shorter vacations and passing up on booking the vacation rentals like VRBO and Airbnb and opting to stay in a hotel instead because it’s a shorter duration vacation. tell them that the President of Freedonia is visiting, and he brought his entire staff with him. Never thought people actually tried to gI seriously hate this industry. Where do I even begi
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OnQ has a system where it will look at your no shows and availability and will set up a system to be overbooked so you can get that clean fill status. You can override the number they overbook you by but its a "feature". Check the alternate room type settings in the echeckin dashboard.Brand Call center woes. All properties of one of the big Tipton style Hotels have to pay $$ for the hub call center service. They take calls for reservations, questions and so forth and then call us for our opinion on the matter. I think two twin pre-teens would be better suited for this job. I can count on one hand how many calls I've gotten ...The Ultimatum: The Update. So I put up this post about my difficulties at work less than 24 hours ago. And boy howdy, do I have some updates: The manager crumpled my notes in front of me, then told me to e-mail my two weeks notice. He apparently then proceeded to tell every employee on-site that I had turned in my two weeks' notice, even though ...12-Jul-2022 ... Stories from the 50th Annual HITEC in Orlando, FL.Best action, if you can’t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable. Working front desk is driving me insane. Hi! I'm on mobile and formatting is probably not the best. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Tonight, my colleague had to leave at 9 to get up for her 7am shift the next day so I was ...He makes small talk with me and asks if I am new. I tell him I came from another hotel and he asks which. Decent enough pleasantries for small talk. He then asks me if his room is right out of the elevator. Having been used to my old property, I tell him yes. He says good and is on his way.Posting Podcasts, Surveys, or your college homework will get you banned. It's gotten to the point where I'm removing one of the above at least every two days, so I figured I'd make a sticky post to get the point across. Podcasts - If you have to scrape this far down in the barrel for content. Then that means your channel with 586 subscribers ...This is the story I tell everyone when I explain what it was like working at a hotel. So I worked at an extended stay hotel. There were a lot of interesting guests but this lady took the cake.I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with.Tales from the hotel front desk... A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered …So it wasn’t uncommon to see helicopters land on the pitch and park there for a hospital visit. What’s uncommon though was during the middle of a baseball game. A helicopter landed it and created a huge dust bowl to disrupt the game. It was a funny sight watching the mayhem happening from a distance.3.2K votes, 152 comments. As the title says I just denied a room to a guest for the first time for rude behavior. He showed up without a reservation…At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none of that were the case. Ashe approaches the desk, I inform him; "Sir you need to wear a shirt and pants in the lobby, please return to your room and get dressed."Night Audit Story…. Ok, so this is my first post! And since I’ve become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...Especially when it was preceded by the sound of automatic sliding doors. The sound of the doors, the rolling suitcase, it's just too much. Poopyoo • 5 yr. ago. Or theyre stupid like me. I booked, we’ll call it tower A, and when we got to the floor there was an arrow pointing to our room that said it was Tower B.Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the ...The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ... This dude came in and was asking about the rate